Privacy Policy
Agave Mechanical (“we,” “us,” “our”) operates the website www.AgaveMechanical.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information that you provide when using the Site or contacting us (e.g. via forms). We are committed to protecting your privacy and managing your information in a safe and responsible manner.
If you have any questions about this Privacy Policy or our practices, please contact us (see Contact Information below).
​
Information We Collect
We may collect the following types of personal information from you:
Contact information you provide voluntarily: e.g. name, email address, phone number, business name, physical address, and any other information included when you fill out a contact or service request form.
Log data and technical information automatically collected when you visit the Site: e.g. IP address, browser type, device type, pages visited, time and date of access — for site analytics and maintenance.
Cookies and similar technologies, if used on the Site, which may track your browsing behavior, preferences, and other usage data.
How We Collect Information
Directly from you when you fill out a form on our Site (e.g. service request, contact form).
Automatically when you browse the Site (via server logs, cookies, or similar technologies).
Purpose of Use
We use the collected information for the following purposes:
To respond to your inquiries or service requests and communicate with you.
To provide and improve our HVAC services (commercial HVAC installation, maintenance, etc.).
To manage and operate the Site, understand how the Site is used, and improve user experience.
To send you marketing communications ONLY if you have opted-in or given consent (e.g. newsletters, promotions).
To comply with legal obligations and protect our legal rights.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
Recognize you when you return to the Site.
Understand preferences and improve site performance.
Analyze site usage and optimize our services.
You may be able to disable cookies through your browser settings, though this may impact functionality.
Sharing or Disclosure of Information
We do not sell your personal information. We may share your information only in the following circumstances:
With authorized third-party service providers or contractors (e.g. for payment processing, email delivery, site hosting, analytics) — only to the extent required to provide services, and under confidentiality obligations.
When required by law, legal process, or to protect our rights, property or safety (or the safety of others).
In connection with a business transaction (e.g. merger, sale, reorganization) — in which case we will require the recipient to honor this Privacy Policy or notify you of changes.
Data Retention
We retain personal information only as long as needed to fulfill the purposes described above, comply with applicable laws, resolve disputes, maintain records, and enforce our agreements.
Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Correct or update inaccurate or incomplete information.
Request deletion of your personal information.
Opt out of marketing communications.
To exercise your rights, or if you have questions or concerns about your information, please contact us (see Contact Information).
Security
We take reasonable administrative, technical, and organizational measures to protect the information we collect against unauthorized access, disclosure, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top. We encourage you to review this page periodically to stay informed about how we use and protect your information.
Children’s Privacy
Our services and the Site are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete that information.
Contact Information
If you have any questions about this Privacy Policy, want to review, update or delete your personal data, or wish to opt out of communications, please contact: Info@agavemechanical.com